Sales Operations Business Partner - Italy & Iberia
Milan · Italy (Milan) · Hybrid · Posted Oct 13, 2026
At a glance
- Workplace
- Hybrid
- Location
- Milan · Italy (Milan)
About the role
- You will be the dedicated Sales Operations partner to the Country and District Managers across Italy and Iberia.
- Your job is to help sales leaders run their business well through a clean forecast, healthy pipeline, business reviews, and actionable follow-through.
- You report to the Director, EMEA and LATAM Sales Operations and work alongside regional Sales Operations Business Partners.
Responsibilities
- Partner with Country and District Managers on operational analysis, insight and execution support
- Prepare and inspect the weekly forecast and pipeline, calling out material movements, risks and areas needing attention
- Run the district business review cadence: KPI analysis, commentary, action capture and follow-up
- Analyze pipeline coverage, conversion, linearity, seller productivity and territory and account performance to find gaps and opportunities
- Contribute to annual and in-year GTM planning through territory, account, capacity and quota analysis
- Coordinate the rollout and adoption of agreed GTM, organizational and process changes with Regional Sales Operations
- Maintain high standards of CRM and forecast hygiene and resolve data-quality issues with the sales teams
- Coordinate account-planning, win/loss and big-deal review cadences
- Partner with Channel Operations, SE Operations, Renewals Operations, Finance, HR, Deal Desk and Planning to align priorities and dependencies
Requirements
- 5+ years experience in Sales Operations, Revenue Operations, Commercial Planning or business analytics, ideally in a multinational technology company
- Experience partnering directly with sales managers and senior commercial stakeholders
- Strong working knowledge of forecasting, pipeline management, territory and quota processes and sales performance management
- Strong analytical and modeling skills, able to turn complex data into clear recommendations
- Proficiency with a CRM such as Salesforce and a BI tool such as Tableau or Power BI
- Able to manage multiple priorities and keep consistent follow-through with limited supervision
- Clear written and verbal communication, with the confidence to challenge constructively and present evidence to senior stakeholders
- Business fluent in Italian and English
Preferred qualifications
- Experience with a forecasting tool such as Clari
- Notions of Spanish or Portuguese
- Bachelor's degree in Business, Finance, Economics, Data Analytics or related, or equivalent practical experience
- Creative problem-solving in ambiguous situations
Benefits
- Flexible time off
- Wellness resources
- Company-sponsored team events
Skills
- Salesforce
- Tableau
- Power BI
- Clari