Associate, Retail Routes Performance
Ventura · Remote · Full-time · Remote · Posted Oct 19, 2026
At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Ventura · Remote
About the role
- Curri is seeking an Associate, Retail Routes Performance to own performance management for Curri's fast-growing retail routes program.
- This role keeps performance strong as the program scales by running scorecards and coaching, and it adds project management and data/AI capacity to a lean team.
- Success means retail route metrics hold steady or improve as new routes and markets come online.
Responsibilities
- Build, maintain and run the weekly performance scorecards for retail routes, tracking on-time rate, completion, returns and quality issues, and flagging trends before they become problems.
- Coach partners and drivers on performance gaps, giving direct and constructive feedback, and drive improvement plans to completion.
- Monitor performance closely as new routes and markets launch so quality holds through growth.
- Use AI tools to automate reporting, surface insights and speed up performance reviews.
- Own performance-related projects end to end, from scoping and timelines through follow-through and reporting results.
- Work with internal teams, external stakeholders and retail partners to make lasting performance improvements.
Requirements
- Strong data skills, including confidence in spreadsheets and with retail or operational data, so you can find the story in the numbers and act on it.
- Hands-on experience with AI tools, or a strong interest in using them, to work faster and replace manual reporting with automated workflows.
- The ability to coach, and comfort giving direct, constructive feedback to partners and drivers even when the conversation is hard.
- Strong project management and organization skills, with a track record of keeping multiple workstreams moving and closing them out.
- High agency and close attention to detail, with comfort in ambiguity and a willingness to dig into the details rather than stay high level.
Preferred qualifications
- Experience running scorecards, KPIs or performance programs in retail or last-mile delivery.
- Having used AI to automate or improve a reporting or analysis workflow.
- Experience with SQL or BI tools beyond spreadsheets.
- A track record of keeping quality high while an operation grew quickly.
Benefits
- Competitive salary
- Equity compensation
- Comprehensive benefits (health, dental, vision, 401K)
Workplace
- Remote-friendly, with a preference for presence in the Ventura, CA office.
Skills
- SQL
- BI Tools
- Spreadsheets
- AI Tools