AV Technician
Austin, TX · Cape Canaveral, FL · 1+ years experience · Hybrid · Posted Oct 1, 2026
At a glance
- Experience
- 1+ years experience
- Workplace
- Hybrid
- Location
- Austin, TX · Cape Canaveral, FL
About the role
- SpaceX is seeking an AV Technician to deliver exceptional support for conferences and events across the organization.
- You will work closely with AV Administrators to master AV equipment and systems, ensuring seamless experiences in conference rooms and event spaces.
Responsibilities
- Support AV/VC solutions locally and globally to support in-region teams.
- Support events around the SpaceX office from an audio/visual standpoint, and occasional out-of-hours event support.
- Respond promptly to requests for technical support via email, ticketing, and chat as needed.
- Troubleshoot hardware and applications, provide technical support, and problem solve.
- Exhibit a high level of professionalism and provide outstanding customer service.
- Document the status of issues and provide updates to management, team, and end users.
- Maintain standard operating procedures, best practices, and customer service guidelines.
- Create documentation for AV troubleshooting and configuration for team members and end users.
- Participate in onboarding and training team members.
- Drive quality and adherence to best practices within the team.
Requirements
- High school diploma or equivalency certificate.
- 1+ years of professional experience in AV support.
- Professional experience in live audio and video production or video conferencing solutions and support.
- Professional experience with Mac or Windows OS.
- Willingness to work all shifts, overtime, and/or weekends as needed.
- Physically fit enough to regularly lift up to 25 lbs. for duties.
- Willingness to travel to other SpaceX sites in support of program needs.
- Valid driver's license.
- Ability to pass Air Force background checks for Cape Canaveral and Vandenberg.
Preferred qualifications
- Familiarity with Q-SYS, Logitech, Biamp, Extron, or Shure.
- Experience supporting Microsoft Teams or video conferencing technologies.
- Experience with line drawings, signal flow, AV concepts.
- Knowledge and ability to terminate various audio and data connections.
- Cabling experience including pulling and terminating.
- Construction or mechanical background.
- Knowledge of layer 1 network technology.
- Q-SYS, CTS, Crestron DM, or similar certifications.
Workplace
- Must be willing to travel to other SpaceX sites in support of program needs.
Skills
- Q-SYS
- Logitech
- Biamp
- Extron
- Shure
- Microsoft Teams
- Windows OS
- Crestron DM
