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Principal Product Manager, Vision AI

Toast

Costa Mesa · 8+ years experience · Hybrid · Posted Sep 29, 2026

At a glance

Experience
8+ years experience
Workplace
Hybrid
Location
Costa Mesa

About the role

  • We're looking for a Principal Product Manager, Vision AI to define and build computer vision and camera-powered products at Toast, including vehicle intelligence, operational analytics, and new AI-powered restaurant experiences.
  • Vision AI will be your primary focus, with broader influence across Enterprise Drive-Thru, working across software, AI, hardware, and restaurant operations.

Responsibilities

  • Own the Vision AI product vision and strategy.
  • Drive zero-to-one product development.
  • Help shape Enterprise Drive-Thru strategy.
  • Own hardware-enabled experiences.
  • Lead customer research and field validation.
  • Drive technology and partner decisions.
  • Drive commercialization and adoption.
  • Lead across the organization.
  • Embrace AI-first product development.

Requirements

  • Product leadership experience. 8+ years of Product Management experience owning complex products, significant product areas, or multi-team initiatives from strategy through scale.
  • AI and emerging technology experience. Experience delivering AI-enabled products, machine learning systems, computer vision applications, or adjacent emerging technologies.
  • Zero-to-one leadership. Proven ability to take ambiguous opportunities from discovery through prototype, pilot, commercialization, and scale.
  • Enterprise product experience. Experience building for large, complex customers while balancing individual customer needs with scalable product investments.
  • Technical fluency. Ability to partner deeply with Engineering and Hardware teams on architecture, integrations, AI systems, and technical trade-offs.
  • Strategic decision making. Ability to balance customer impact, performance, scalability, operational complexity, development investment, and economics when defining product direction.
  • Customer obsession. Experience conducting deep customer discovery, field research, and pilots with strategic customers.
  • Vendor and partner strategy. Experience evaluating technology vendors and making build vs. buy vs. partner decisions.
  • Leadership and influence. Strong communication skills and demonstrated ability to align senior stakeholders and cross-functional teams around a product vision.

Preferred qualifications

  • Experience with computer vision, camera systems, video analytics, or machine learning products, especially real-time video.
  • Experience building products that combine software and hardware.
  • Familiarity with AI model evaluation, experimentation, and performance measurement.
  • Experience in restaurant, retail, hospitality, automotive, transportation, or other operationally complex environments.
  • Familiarity with drive-thru operations or multi-location restaurant technology.
  • Technical background or deep experience partnering with Engineering on architecture, AI infrastructure, or hardware/software integrations.

Benefits

  • Cash compensation (overtime, bonus/commissions if eligible)
  • Equity
  • Benefits

Workplace

  • This Role can be based in California OR Remote in CST
  • We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.

Skills

  • Computer Vision
  • Machine Learning
  • Product Management

Toast

Principal Product Manager, Vision AI

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