Benefits, Perks & Leaves Manager

Toronto · Tracxtion · USD 75,000-90,000 / year · Full-time · Hybrid · Posted Oct 7, 2026

At a glance

The Manager, Benefits, Perks & Leaves is a senior individual contributor responsible for managing, supporting, and continuously improving Tracxtion’s benefits, employee perks, leaves, and workplace accommodation programs for 800+ employees across the Tracxtion collective of agencies.
Reporting to the Senior Manager, People & Culture, this role serves as the subject matter expert and primary program lead, partnering with internal teams and external vendors to deliver consistent, compliant, and employee-focused programs.

Manage benefits programs across Canada and the United States, including enrolments, eligibility changes, life events, terminations, reconciliations, audits, and annual renewals.
Manage parental, medical, disability, personal, statutory, and other leave processes, including documentation, timelines, benefit continuation, payroll impacts, and return-to-work planning.
Manage workplace accommodation processes in partnership with employees, leaders, People & Culture, and appropriate advisors.
Manage employee perk and wellbeing programs, including enrolments, communications, participation, utilization, and program costs.
Manage relationships with brokers, insurers, benefits providers, wellbeing partners, and other external vendors.
Maintain accurate policies, procedures, employee resources, case records, approvals, and audit documentation.
Monitor program compliance with applicable Canadian and U.S. requirements and escalate legal or high-risk matters as appropriate.
Serve as a key point of contact and subject matter expert for benefits, leaves, accommodations, perks, and wellbeing programs.
Identify opportunities to simplify and standardize benefits, leave, accommodation, perk, and wellbeing processes across the organization.
Develop reporting and dashboards to track program costs, participation, utilization, leave activity, service levels, and employee trends.

5+ years of progressive HR experience, including at least 3 years of direct experience with benefits, leaves, accommodations, or related programs.
Experience supporting employees and programs across both Canada and the United States.
Experience working within a large, multi-entity, or geographically dispersed organization.
Strong knowledge of benefits administration, leave management, disability processes, and workplace accommodations.
Experience managing benefits renewals and working with brokers, insurers, and third-party vendors.
Working knowledge of Canadian and U.S. employment, leave, benefits, privacy, and accommodation requirements.
Strong analytical, organizational, project-management, and problem-solving skills.
Strong judgment when handling confidential and sensitive employee matters.
Ability to communicate complex programs and processes clearly and practically.
Experience with HRIS, payroll, benefits administration, and reporting platforms.