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Business Development Manager, Retail

Toast

Remote · Remote · Posted Oct 5, 2026

At a glance

Workplace
Remote
Location
Remote

About the role

  • Toast is seeking a Business Development Manager for Retail to join the sales leadership team and grow the company's presence in new retail verticals with the Toast Retail platform.
  • This role requires a founder's mindset as you help expand offerings into convenience stores, grocery stores, and bottle shops.
  • You will hire, develop, coach, and train a team of outbound business development professionals to drive results and exceed quota.

Responsibilities

  • Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
  • Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
  • Manage day to day activities of the BDR team including live coaching, career and skill development, and monitor productivity metrics to identify opportunities and risks.
  • Drive results on activity, opportunity generation and revenue creation.
  • Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
  • Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
  • Work to identify the best talent in our industry and maintain headcount requirements across your team.

Requirements

  • Management experience with a proven track record of hiring, retaining and developing individuals and team
  • Experience working in and building business development teams that drive opportunities and revenue
  • An ability to adapt amidst rapid growth and change
  • Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization
  • Self motivated, creative, empathetic, flexible with the ability to perform well under pressure
  • Proficient in CRM systems (Salesforce)
  • An entrepreneurial and feedback-driven mindset

Preferred qualifications

  • Direct experience working in the hospitality or retail industries
  • Experience standing up a new vertical or establishing the playbook for success with a new sales motion

Benefits

  • Competitive compensation and benefits programs
  • Earnings potential and means to a healthy lifestyle with flexibility
  • Equity (if eligible)

Workplace

  • Remote; USA
  • We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs

Skills

  • Salesforce
  • CRM

Toast

Business Development Manager, Retail

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