At a glance
- Location
- India - Bengaluru
About Capco
- “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
Responsibilities
- Engage with KYC, Client Onboarding, Operations, Compliance, Financial Crime, Product and Technology stakeholders to understand business needs and operational challenges.
- Conduct stakeholder interviews, workshops and process walkthroughs to elicit and validate requirements.
- Gather, analyze and document business, functional and non-functional requirements for KYC and onboarding initiatives.
- Translate business and operational requirements into clear Business Requirements Documents (BRDs), Functional Requirements, User Stories, Use Cases and Acceptance Criteria, as appropriate.
- Analyze existing policies, procedures, business rules and system functionality to determine requirements and identify gaps.
- Maintain requirements traceability from business need through design, development, testing and implementation.
- Conduct detailed discovery of existing As-Is processes through workshops, interviews, documentation reviews and operational walkthroughs.
- Develop clear end-to-end process maps using appropriate process-modelling standards, including BPMN and swim lane diagrams.
- Document process activities, roles, systems, hand-offs, decision points, business rules, controls, exceptions and dependencies.
- Identify process inefficiencies, bottlenecks, duplicate activities, unnecessary hand-offs, manual interventions, rework and opportunities for standardization or automation.
Skills
- BPMN