Business Systems Analyst, GTM Systems

San Francisco · USD 180-200,000 / year · Full-time · Onsite · Posted Oct 14, 2026

At a glance

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.

You'll own the requirements, prioritization, and quality bar for LangChain's Salesforce-centered GTM systems, turning ambiguous revenue-team needs into shipped process and systems changes that scale.
This is not a ticket queue role, as you'll be accountable for a small number of high-leverage GTM systems programs at a time.
You will work across Sales, Marketing, Partnerships, Support, and Finance in a fast-changing environment where priorities move quickly.

Own the Salesforce sales process from lead to close—routing, qualification, territory assignment, and stage progression—driving each initiative from discovery through UAT, change management, and adoption.
Own the intake and prioritization model for hundreds of quarterly GTM systems requests, ensuring the team works on the highest-leverage business problems.
Run discovery and turn ambiguous asks into BRDs, process flows, data models, and acceptance criteria precise enough to execute without a second conversation.
Hold the quality gate by writing the specification for engineers and coding agents to build from, ensuring nothing reaches production without your sign-off.
Run vendor evaluations when the right answer is buy, integrate, or replace rather than build.
Trace anomalies in revenue fields—Net ARR, initial pipeline, lead source—back to the automation, trigger, or integration that wrote them.
Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions.
Identify which design decisions are load-bearing and which are cosmetic, and catch downstream failure modes before they reach production.

6–8 years in business systems, sales systems, revenue systems, or GTM systems, with Salesforce as your primary platform throughout.
Experience partnering with Sales Ops on territory and account coverage, lead qualification and routing, stage gates, and pipeline and forecast hygiene.
Experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes.
Technical fluency to read a data model, a Flow, and enough Apex to design against what is really there.
Program ownership experience as the single accountable owner of a program that spanned four or more functions and changed how a revenue org works day to day.
Experience delivering a program into a core system on a release process you didn't control.
Experience re-scoping a program mid-flight because the business changed under it, a sponsor moved, or original scope no longer matched reality.
Experience turning down a request with executive backing and keeping the relationship.

You've owned a core Salesforce object domain—Account, Contact, Lead, or Opportunity—through a full redesign.
You've traced a Salesforce field into a usage record into a provisioning step, and seen what broke downstream when it moved.
You've worked with cloud marketplace operations—AWS or GCP private offers, co-sell, entitlement mapping, metering, and the failure modes when they break.
You've worked with usage-based billing systems such as Metronome, Orb, or similar, and CRM↔billing identity reconciliation.
You have LangChain or LangGraph experience, or you're excited to learn it here from the people who build it.