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Customer Due Diligence Associate

FalconX

Malta · Hybrid · Posted Oct 13, 2026

At a glance

Workplace
Hybrid
Location
Malta

About the role

  • The Customer Due Diligence Associate is responsible for carrying out customer due diligence tasks for clients onboarded to the Malta and UK entities within FalconX Ltd's Compliance department.
  • The role involves leading customer due diligence refresh cycles, conducting enhanced due diligence for high-risk clients, and monitoring for sanctions, adverse media, and PEPs.

Responsibilities

  • Lead the customer due diligence refresh cycles of existing clients.
  • Review customer due diligence files of existing customers ensuring that documents are kept up to date and that transactions executed are in line with the profile of the customer.
  • Conduct enhanced due diligence (EDD) for high-risk clients.
  • Monitor for sanctions, adverse media, and politically exposed persons (PEPs), ensuring that monitoring lists are maintained in accordance with regulatory requirements.
  • Appropriately discount any hits identified during sanctions, adverse media, or PEP screening, providing well-documented rationale for each decision.
  • Assist in the completion of the financial instrument test for new tokens, carry out sanctions screening and issues reports accordingly.
  • Coordinate EDD committee meetings, serve as secretary by accurately recording meeting minutes, documenting action items, and following up with stakeholders to ensure timely completion.
  • Review and assist with inbound due diligence requests from partners, and coordinate comprehensive responses.
  • Carry out due diligence on banks, liquidity providers and other counterparties.
  • Assess alerts raised from the company’s transaction monitoring system to determine whether the alerted transactions are in line with the customer’s expected activity.

Requirements

  • 2 to 3 years of experience in a compliance role, ideally within a crypto asset service provider, a financial institution, a consultancy firm, or regulatory body
  • Relevant qualification in financial services or compliance is required
  • Strong verbal and written communication skills, sound judgment, and analytical abilities
  • Follow-up skills and the ability to communicate clearly and promptly are essential
  • Team player skills with a genuine interest in digital assets and blockchain technology
  • Enthusiasm for continuous learning and a willingness to explore new frontiers in technology and compliance

Preferred qualifications

  • Familiarity with the operations of the crypto, investment, or banking sectors will be considered an advantage

Workplace

  • Hybrid work arrangement requiring a minimum of 3 days from the office
  • Role requires flexibility in working hours as needed to support global operations under a follow-the-sun model

FalconX

Customer Due Diligence Associate

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