Customer support/Integrations support (English)
Kyiv, Kyiv, Ukraine, Limassol, Cyprus, Lviv Oblast, Ukraine, Worldwide, Warszawa, Masovian Voivodeship · Kyiv · Limassol · Remote · Posted Oct 5, 2026
At a glance
- Location
- Kyiv, Kyiv, Ukraine, Limassol, Cyprus, Lviv Oblast, Ukraine, Worldwide, Warszawa, Masovian Voivodeship · Kyiv · Limassol · Remote
About the role
- Evoplay is seeking a Customer Support/Integrations Support professional fluent in English to manage and support software product integrations.
Responsibilities
- Managing and supporting the integrations of our software products into external projects, as well as technical support for partners after the integrations
- Communication with partners and clients who use our APIs via corporate chats and other communication tools
- Tech documentation maintenance
- Admin panel management: creating new accounts, managing access for customers and colleagues, etc.
- Analysis of players’ gaming activity
- Managing alerts
Requirements
- Computer and tech proficiency
- Excellent communication skills
- B2 English, Ukrainian— both spoken and written
- Understanding of client-server communication
- Experience working with POSTMAN, API requests
Preferred qualifications
- Experience in customer support
- Higher education in computer science
- Basic knowledge of any programming language
- Experience in Kibana or Grafana
Benefits
- 20 paid working days of annual leave
- 12 paid sick days
- An additional day off on your birthday
- Access to a corporate psychologist to support your mental well-being
- Remote and hybrid work options
- Flexible working hours
- A strong culture of volunteering and social responsibility, with opportunities to join and organize charitable initiatives
- Internal mobility program to explore new roles and career paths
Skills
- POSTMAN
- API
- Kibana
- Grafana