At a glance
- Workplace
- Remote
- Location
- Brazil · Colombia
About the role
- The Data Access Manager provides support for prospective clients during the sales cycle by guiding them through the Access & Integration process.
- This role acts as the connective tissue between the Revenue and Analyst teams during new business vetting to ensure necessary data sources are connected.
Responsibilities
- Serve as a primary point of contact for prospective clients during the data access and integration phase of the sales cycle
- Partner closely with the Revenue and Analyst teams to coordinate platform access ahead of and during marketing audits
- Manage prospective client onboarding environments
- Maintain and evolve the library of Access & Integration materials
- Regularly update internal documentation as platform access processes change over time
- Employ AI technologies to enhance and optimize Access & Integration processes
- Utilize and leverage Power Digital's nova ecosystem as it relates to your department
Requirements
- Training and Onboarding Expertise: Experience guiding clients or customers through onboarding processes and conducting effective training sessions
- Problem-Solving Experience: Background in addressing and resolving customer issues, ideally in a technical or software-related context
- Analytical and Reporting Skills: Familiarity with using analytics tools for customer data analysis and reporting
- Experience using Google Sheets for administrative tasks
- Proficiency in spoken and written English at an advanced level
Preferred qualifications
- Google Analytics access protocol familiarity
- Google Ads access protocol familiarity
- Meta Ads access protocol familiarity
- TikTok Ads access protocol familiarity
- Pinterest Ads access protocol familiarity
- HubSpot, Salesforce, and similar CRMs familiarity
- Klaviyo & similar ESPs familiarity
- Shopify & similar CDPs familiarity
Skills
- Google Sheets
- Google Analytics
- Google Ads
- Meta Ads
- TikTok Ads
- Pinterest Ads
- HubSpot
- Salesforce
- Klaviyo
- Shopify