At a glance
- Employment
- Contract
- Workplace
- Remote
- Location
- Melbourne · Sydney
About ROLLER
- ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.
- Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.
- Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.
- We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.
About the role
- We’re bringing on a Data Analyst on a contract basis to own our go-to-market analytics for the next few months.
- You’ll be the analytical partner for our CSMs and Sales team, turning checkout, membership, and product data into insight that helps customers grow and helps us win deals.
- Your work also frees up our wider data team to stay focused on product analytics, so the impact goes well beyond your own requests.
Responsibilities
- Build the data behind CSM-led QBRs, including customer performance, checkout conversion, membership, and product-type trends
- Field ad hoc customer-performance requests and turn them around quickly with clear, decision-ready answers
- Partner with Sales on deals and pilots, delivering before-and-after analysis that shows the impact of ROLLER for prospective customers
- Analyse online checkout performance to surface opportunities and strengthen the business case
- Analyse pricing and packaging across subscriptions, add-ons, and excess usage to inform commercial decisions
- Share findings and progress through the team’s regular channels and weekly syncs
Requirements
- You’re a Data Analyst with a track record of turning business questions into clear, actionable insight
- You’re highly proficient in SQL and BigQuery, and creating dashboards using BI Tools (Looker, Power BI or Tableau)
- You have previous experience of setting up tracking and reporting in Google Analytics
- You understand SaaS revenue, especially pricing, packaging, subscriptions, and add-ons
- You’re comfortable partnering with commercial teams like Sales and Customer Success, and can explain your findings to non-technical audiences
- You can hit the ground running, managing competing requests and delivering quickly with minimal ramp-up
- You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work
Workplace
- Flexible, fully remote contract
Skills
- SQL
- BigQuery
- Looker
- Power BI
- Tableau
- Google Analytics
