At a glance
- Experience
- 8+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Dublin
About OpenAI
- OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
- To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
About the role
- OpenAI is seeking a senior individual contributor to support revenue growth across EMEA by helping sales teams structure and close commercially sound deals. This role acts as the day-to-day Deal Operations partner, balancing speed and responsiveness with pricing discipline and commercial controls.
Responsibilities
- Serve as the primary Deal Operations contact for EMEA account teams, managing deal intake and prioritizing requests.
- Review quotes and proposed commercial terms for accuracy and alignment with pricing guidelines and commercial policies.
- Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability.
- Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives.
- Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations.
- Identify risks in non-standard terms and work with Legal and Finance to resolve contractual, billing, and revenue recognition considerations.
- Maintain complete deal records and approval documentation in CRM, CPQ, and contract management systems.
- Develop and maintain deal approval policies, escalation paths, pricing guidance, and standardized templates.
- Equip sellers with practical guidance and training on deal requirements and approval processes.
- Track Deal Desk metrics such as turnaround time, approval bottlenecks, and exception trends to recommend process improvements.
Requirements
- 8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function.
- Hands-on experience reviewing and structuring complex enterprise deals.
- Strong financial modeling and analytical skills.
- Knowledge of enterprise software commercial terms and subscription or consumption-based business models.
- Strong communication and stakeholder management skills.
- Experience with CRM systems, configure-price-quote (CPQ) tools, and contract management platforms.
- Strong spreadsheet skills.
- Attention to detail and a track record of improving approval workflows and operational processes.
Skills
- CRM
- CPQ
- Contract Management
- Financial Modeling
- AI
- Automation
