At a glance
- Experience
- 2-3 years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About Lorikeet
- Lorikeet is redefining what customer support looks like — and we're just getting started.
- We build AI that handles complex, high-volume support for fintechs, healthtechs, marketplaces, and delivery services. Not chatbot-tier AI. The kind that actually resolves tickets, gives support teams their time back, and raises the bar for what software can do.
- We're backed by over $50M USD from QED, Blackbird, and Square Peg, with backing from operators like Claire Hughes Johnson (ex-Stripe COO) and Cristina Cordova (Linear COO), plus founders of Canva, Atlassian, and Airwallex. We're the first company since Canva to be funded at early stage by all three of Australia's top VC funds — which tells you something about the calibre of people who've looked closely at what we're building and said yes.
- Our customers include some of the largest telehealth, fintech, and marketplace companies in the US and Australia — many handling over a million support tickets a year. The problems are real, the scale is real, and the work matters.
- If you want to build something that genuinely changes how businesses and customers interact — this is the place.
About the role
- We're hiring a Demand Generation Lead to own pipeline generation for North America.
- You'll own a North American pipeline target and work backwards from it — designing and executing the mix of events, webinars, industry programs, and campaigns that gets us there.
- This is a mid-senior role for someone who's comfortable being accountable to a hard revenue-linked number with a high degree of autonomy over how they hit it.
Responsibilities
- Own the North American pipeline target and build the quarterly plan that gets us there
- Design and run the full demand gen program mix: field events, executive dinners, webinars, industry programs, and integrated campaigns
- Work backwards from pipeline goals to channel-level targets, budgets, and forecasts, and report clearly on what's working and what isn't
- Partner closely with Sales to ensure every program converts — tight handoffs, fast follow-up, and shared accountability for pipeline quality
- Build the demand gen operating infrastructure from scratch: campaign tracking, attribution, and reporting that give us a real view of the funnel
- Identify which channels and plays are worth scaling and which to kill, iterating quickly with limited resources
- Define the demand gen playbook for Lorikeet as we grow, laying the foundation for the function's future team and budget
Requirements
- Have 4–7 years of demand generation experience in B2B SaaS
- Spent your foundational years at a public software company where you learned what best-in-class demand gen looks like
- Then spent 2–3 years at an early-stage startup (under ~100 people) building the demand gen function from zero — choosing channels, setting up systems, and owning outcomes without a big team or budget
- Have hands-on experience across the program mix: field events, webinars, executive dinners, and industry programs, not just digital campaigns
- Think in pipeline, not MQLs — you work backwards from revenue targets and can defend your math
- Operate with high autonomy and low need for direction, and are relentless about follow-through
- Care about the quality of the pipeline you create, not just the volume — you see Sales as your customer
- Are curious about AI and excited to help define what an AI-first company looks like from the inside
Benefits
- Flexible working hours
- Unrestricted access to AI tools with no usage limits
- Twice-yearly company trips to Hawaii
- Paid ~two-day work trial as part of the recruitment process
Skills
- Claude Code
