Director, Account Management, Corporate
Singapore, Central · Singapore · 7+ years experience · Posted Oct 5, 2026
At a glance
- Experience
- 7+ years experience
- Location
- Singapore, Central · Singapore
About the role
- The Director, Account Management will lead a team of multiple Account Managers, playing a critical role in driving renewals and expanding customer relationships throughout APAC.
- This leader will guide the team to exceed retention targets, uncover growth opportunities, and partner closely with Customer Success to deliver long-term client value.
Responsibilities
- Lead a team of Account Managers, helping them achieve and surpass renewal targets and uncover growth opportunities, working closely with Account Executives to close deals for the APAC region
- Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption
- Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data
- Coach and mentor your team on call coaching, best practices, and accountability
- Provide visibility into your team’s performance to leadership
- Recruit top talent to build your growing team
- Collaborate with sales to drive successful growth outcomes
Requirements
- 7+ years of experience in sales, account management, or client success, with at least 3 years in people management
- Have experience working seven-figure deals, strategic account servicing and renewal negotiations
- Strong aptitude for learning, particularly in a technical SaaS environment
- Experience operationalizing the customer journey
- Confident, consultative, and client-facing professional with a proactive personality
- Ability to thrive in a dynamic, entrepreneurial environment
- Strong rapport-building skills and a positive, energetic attitude
- Excellent oral, written, and presentation skills
- Great time management skills, even under pressure
- Willingness to travel as needed
Skills
- SaaS
