Director, Domestic Fulfillment
Los Angeles · Teterboro · Exposition · Teterboro, NJ · Posted Oct 6, 2026
At a glance
- Location
- Los Angeles · Teterboro · Exposition · Teterboro, NJ
About the role
- The Director, Domestic Fulfillment is a hands-on leadership role responsible for the operational health, performance, and people development of the US and Canada fulfillment network. This position focuses on building systems, driving standardization, and ensuring accountability across sites at varying stages of maturity.
Responsibilities
- Lead day-to-day operational performance across US and Canada fulfillment sites.
- Manage multiple sites simultaneously with varying performance and development stages.
- Drive consistent implementation of 5S principles, facility organization standards, and safety protocols.
- Establish and enforce SOP compliance and training effectiveness standards.
- Conduct and oversee structured improvement cycles including time studies, batch logic reviews, and cognitive load analysis.
- Own the domestic fulfillment scorecard, reporting cadence, and audit discipline.
- Translate performance data into concrete floor-level action and targeted response plans.
- Manage the CPO equation as a planning and management tool for labor, volume, and headcount decisions.
- Design and build the US site management program to foster autonomous site leadership.
- Serve as the primary operational voice for domestic fulfillment in cross-functional discussions with Product, Engineering, Finance, and People teams.
Requirements
- 10+ years of progressive warehouse and fulfillment leadership experience.
- 3+ years managing multi-site operations.
- Experience in established, structured supply chain environments.
- Recognized industry credentials or training in warehouse operations, supply chain management, or related disciplines (e.g., Lean, Six Sigma, APICS).
- Deep understanding of CPO as a planning equation.
- Proficiency in warehouse management systems (WMS), labor management systems, and operational reporting tools.
- Willingness and ability to travel regularly to domestic fulfillment sites.
Preferred qualifications
- Bachelor’s degree in Supply Chain, Operations Management, Business, or a related field.
Benefits
- 401K
- Paid time off
- Dental
- Medical
- Vision
- Disability
- Life insurance options
Workplace
- Significant domestic travel is expected.
Skills
- Warehouse Management Systems
- Labor Management Systems
- Lean
- Six Sigma
- APICS
- 5S
- Time Studies
- Batch Logic
- Cognitive Load Analysis
- Performance Dashboards
