Director, Program Manager

Remote · DDUS · USD 138,000-150,000 · 5+ years experience · Remote · Posted Oct 15, 2026

At a glance

The Director, Project Management is both a people manager and client leader with a disciplined approach to managing important clients through project and program management.
This role manages various types of concurrent projects from research & strategy, design, development, and deployment of web and software products.
The candidate uses their expertise to coach and grow their team while building long-lasting client relationships and driving business forward.

Define, manage and execute various types of creative projects for clients in order to maximize client business objectives, manage client expectations, and maintain profitability.
Establish the creative operating model, communication, plan and tools to be used by the program to ensure successful delivery.
Manage creative project management team members, providing ongoing mentorship, career development, and performance guidance.
Lead the development and implementation of standardized creative processes and tools across the Delivery team.
Oversee and deliver daily internal and client-facing status updates for engagements.
Serve as the primary point of contact between clients and internal creative teams, ensuring clear and consistent project communication.
Make creative resourcing recommendations and monitor team bandwidth and effectiveness; assess program pacing and delivery health to ensure viability.
Lead discussions with key stakeholders to communicate program progress, milestones, and overall delivery health.
Manage complex creative project timelines, budgets, scope, and risks to ensure high-quality delivery outcomes.
Contribute to business development efforts by helping define project scope, delivery processes, and resource estimates.

10+ years of creative project management experience in an advertising, creative agency, production studio, or related environment
5+ years of program management experience
7+ years experience managing an internal team and direct reports
Strong understanding of creative workflows across design, video, digital, social, and integrated campaigns
Experience with AI-enabled creative workflows and content production tools
Understanding of static and motion file formats, compression, and web best practices
Strong interpersonal, written and verbal communication skills
Experience in management and merging project artifacts into a program scale set of artifacts
Expertise with project management tools (Asana, Monday.com, Wrike, Jira, etc.)
Project financial management of budget, ETC, EAC and profitability