Executive, Client Services

New York, NY · New York · 1+ years experience · Posted Oct 7, 2026

At a glance

The Client Services team has ultimate responsibility for the creative output of client campaigns and ensures the smooth execution of projects.
Client Services act as the central resource that brings in the right expertise at the right time, facilitating collaboration.

Source, gather information and demographics, and vet creators across multiple platforms, including Instagram, Facebook, TikTok, YouTube, Snapchat and more.
Build strong relationships with creators throughout a campaign cycle and beyond, from outreach, negotiations, ECHO onboarding and contracting to creator briefing, creative concept review, content gatekeeping, content scheduling and campaign feedback loops.
Manage product logistics for a campaign.
Develop and issue creator briefs, immersing creators into the campaign, and lead day-to-day communications for content development.
Be the first point for review of all creator content, check for ASA and IP compliance, alignment with brief and quality of content, and create an efficient feedback loop back to creators.
Create a posting schedule and keep it up to date throughout the campaign period.
Monitor posts once they are live to ensure accuracy and to flag any negative sentiment the post may be receiving.
Work closely with the Manager on overall campaign success, including updating campaign trackers consistently, timeline management, budget management, data capture and wrap reports.
Act as a cultural pulse of all things creator economy - live and breathe social media, consuming and presenting back trends and new discoveries.

Have 1+ years' experience in the general creator and influencer landscape
Have strong detail-oriented, organizational and interpersonal skills
Have a creative and curious mindset and can-do attitude
Thrive in an environment where collaboration, flexibility and scrappiness are valued more than job titles, rigid structure and legacy ways of working