Financial Partnerships Operations Manager, EMEA (18 months FTC)

LT - Vilnius · 5+ years experience · Full-time · Hybrid · Posted Oct 8, 2026

At a glance

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

The Financial Partnerships Operations Manager will support the day-to-day operations of Airwallex’s Financial Partnerships team across EMEA.
This role involves managing relationships with banking partners and financial institutions while coordinating cross-functional implementations to support business expansion.

Own project coordination across partner requirements, due diligence, regulatory and scheme changes, and operational requests.
Build scalable processes, governance mechanisms, reporting, and performance dashboards for senior stakeholders.
Partner with Product, Engineering, Treasury, Risk, Legal, Compliance, Finance, and Commercial teams to deliver changes and resolve dependencies.
Drive effective triage of partner escalations and operational requests to ensure timely resolution.
Deliver clear updates to senior stakeholders and external partners regarding implementation progress and operational risks.

Project management experience coordinating complex workstreams, dependencies, deadlines, and escalations.
5+ years of experience in financial services, fintech, payments, banking operations, strategy, business operations, partnerships, or consulting.
Experience improving processes, policies, products, or operational workflows.
Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills in English.
Strong analytical skills with proficiency in Excel, Google Sheets, Looker, or similar reporting platforms.
Ability to think critically and creatively while balancing growth, customer experience, and risk.
Experience collaborating with stakeholders across functions, regions, cultures, and levels of seniority.
Ability to work independently in a rapidly changing environment.

Experience in compliance or regulatory compliance.
Experience working directly with banking partners, sponsor banks, payment processors, card schemes, or other regulated financial institutions.
Familiarity with payment flows, acquiring or issuing, network rules, scheme mandates, KYC/KYB, or technical integration processes.
Experience building scalable operating mechanisms such as governance forums, partner scorecards, dashboards, QBRs, or global playbooks.
Experience coordinating cross-functional implementation across Product, Engineering, Treasury, Risk, Legal, Financial Crime Compliance, Finance, Commercial, and Operations teams.
Experience identifying opportunities to automate manual processes, improve partner economics, reduce operational risk, or increase execution speed.

Work from the Vilnius office three days a week.
Occasional flexibility in hours may be required to coordinate with global teams across time zones.