Global Support Specialist[Immigration Operations]

Hyderabad · Envoy Global · Posted Oct 7, 2026

At a glance

Envoy Global is seeking a Global Support Specialist to join the Global Immigration Operations team on a full-time, permanent basis.
The role plays a critical part in supporting global immigration teams across multiple regions by ensuring accurate case setup, seamless document management, and timely administrative coordination.

Manage end-to-end setup of new assessments and immigration cases received through various communication channels.
Ensure accurate and timely entry of client information, case details, and relevant data into internal systems.
Assign case owners and preparers to ensure seamless workflow across teams and regions.
Handle secure collection, uploading, and organization of client documents, including passports, CVs, job descriptions, diplomas, employment contracts, questionnaires, and other required materials.
Ensure proper storage and categorization of files across document repositories and case management platforms.
Support secure document transfers between systems and stakeholders.
Assist Case Managers in updating case notes, maintaining public case records, and performing routine case audits.
Support the completion and submission of immigration forms as required by regional authorities.
Facilitate proper case closure by ensuring all documents, data points, and records are complete and compliant.
Maintain high standards of accuracy and data integrity in all case-related updates.

Strong verbal and written communication skills with the ability to interact professionally across global teams.
Excellent organizational and time management skills, with the ability to prioritize tasks in a fast paced environment.
High attention to detail and accuracy when handling data, documents, and case information.
Solid proficiency in MS Office Suite (Word, Excel, Outlook, etc.) and comfort working with digital platforms and internal systems.
Strong willingness to learn, adapt, and grow within a dynamic global team environment.
A proactive, process oriented mindset with a commitment to delivering high quality work.