At a glance
- Experience
- 7+ years experience
- Workplace
- Hybrid
- Location
- United States
About Monks
- Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
- This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
- We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
About the role
- Monks is seeking an Account Director to join a high-energy team for a large tech client.
- This role is ideal for an entrepreneurial, solutions-oriented account lead who moves quickly, embraces new opportunities, and is curious about the client's business.
- The Account Director acts as the lead for the day-to-day client partnership, collaborating closely with stakeholders, senior leadership, and cross-functional teams.
Responsibilities
- Lead the day-to-day client relationship, managing communications and building trusted partnerships.
- Develop a deep understanding of the client's business, priorities, and goals to provide proactive, structured guidance.
- Partner with clients and internal teams to define program approaches, scopes, and timelines.
- Guide cross-functional teams across strategy, creative, production, and data to deliver high-quality work on time and on budget.
- Synthesize inputs from strategy, creative, and data teams into clear, cohesive stories for senior and executive audiences.
- Ensure briefs clearly articulate the client's business challenge, objectives, and measures of success.
- Partner with strategy and data teams to understand the effectiveness of the work and translate insights into recommendations.
- Own account documentation, communication cadences, and stakeholder alignment.
- Identify and support organic growth opportunities within the client organization to expand existing projects.
Requirements
- 7+ years experience in a fast-paced client side or agency marketing team with an understanding of marketing practices and principles
- Experience managing clients, ideally with high-tech clients
- Must be a self-starter who can operate in a constantly evolving team environment
- Excellent written communication skills with extreme attention to detail
- Seasoned at managing multiple complex projects simultaneously
- A knack for unraveling complex problems and processes in an easy-to-understand way
- Must have excellent problem-solving and analysis skills with presentation development skills
- Experience in project management with substantial cross-functional interaction and demonstrated ability to work in a virtual global environment
- Experience developing detailed project proposals and estimates, and tracking utilization against project budgets
- Skilled communicator with strong written and verbal communication skills in English
Workplace
- Subject to Return to Office (RTO) policy requiring office work a set number of days per week if residing within commutable distance of an office location
Skills
- Google Docs
- Slides
- Sheets
- Word
- PowerPoint
- Excel
- AI Literacy
