Guadalajara Office Manager

Guadalajara, Jalisco · Guadalajara · Hybrid · Posted Oct 15, 2026

At a glance

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook

The Office Manager will oversee the daily operations of the Guadalajara office, ensuring a smooth and productive environment for employees.
This role involves managing administrative duties, supporting local leadership, and fostering employee engagement initiatives.
The position requires a proactive individual to handle facility management, vendor relations, and executive support.

Manage the entire office space, including workspace allocation and coordination with recruitment and IT.
Support office engagement initiatives in collaboration with the local culture club and Site Lead.
Act as the people manager for reception staff, providing supervision and performance support.
Manage security and access control, including reviewing daily reports.
Handle general mail duties, tax notices, incoming bills, and AP/AR communications.
Order office supplies, snacks, and beverages while tracking expenses.
Provide executive support, including catering, diary management, and travel coordination.
Coordinate events, departmental lunches, and conference room scheduling.
Serve as the primary point of contact for building management and external vendors.
Oversee health, safety, and wellbeing initiatives to ensure regulatory compliance.

Proficiency in Microsoft Office Suite.
2-4 years of experience in a customer-facing or office management role.
Strong communication and interpersonal skills.
Strong problem-solving skills with the ability to multitask and prioritize effectively.
Must be able to work on-site in the Guadalajara office five days per week.

Experience managing an office and supervising staff such as receptionist personnel.
Work experience in hospitality and customer service.