Head of Revenue Operations
Remote · New York · San Francisco · Full-time · Remote · Posted Sep 30, 2026
At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote · New York · San Francisco
About ElevenLabs
- ElevenLabs is an AI research and product company transforming how we interact with technology.
- We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
- We have expanded from voice into three main platforms:
- - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- - ElevenAPI gives developers access to our leading AI audio foundational models.
About the role
- As the Head of Revenue Operations, you will be the architect of ElevenLabs' commercial operating system - the planning, data, processes, systems, and AI-powered workflows that enable our GTM organization to scale revenue predictably and efficiently.
- You’ll own the operational foundation across our entire revenue organization, spanning Sales, Marketing, Partnerships, and Customer Success.
- This is a high ownership role for someone who thrives at the intersection of strategy, data, systems, AI, and execution.
Responsibilities
- Own the commercial operating model across Sales, Marketing, Partnerships, and Customer Success, ensuring the organization can scale revenue predictably and efficiently.
- Partner with the CEO, CFO, and GTM leadership team on revenue strategy, annual planning, forecasting, organizational design, investment decisions, and long-range growth planning.
- Lead territory design, segmentation, quota setting, capacity planning, headcount planning, and GTM productivity across Corporate, Mid-Market, Enterprise, Strategic, and Partnerships.
- Establish the operating cadence for the GTM organization, including forecasting, pipeline reviews, business reviews, performance management, and executive reporting.
- Build the data, analytics, and systems foundation that gives leadership a trusted view of pipeline, conversion, productivity, attainment, retention, expansion, and revenue efficiency.
- Own the evolution of the GTM technology stack, including Salesforce, ensuring systems, data, processes, and workflows scale with the business.
- Lead the AI transformation of Revenue Operations, using AI and automation to increase productivity, improve decision-making, eliminate manual work, and fundamentally rethink how GTM teams operate.
- Partner across Sales, Marketing, Finance, Legal, Product, and Customer Success to create consistent processes, shared definitions, and strong commercial execution.
- Drive continuous improvement across the revenue funnel, from pipeline generation and acquisition through expansion and renewal.
- Build and lead a world-class RevOps organization, developing the talent, structure, and capabilities required for ElevenLabs’ next stage of growth.
Requirements
- 10+ years of Revenue Operations, Sales Operations, or related GTM experience, including significant leadership experience in a high-growth SaaS or technology company.
- Proven track record of scaling revenue organizations across multiple GTM motions and segments, including Enterprise, Strategic, Mid-Market, and Partnerships.
- Deep expertise in revenue planning, forecasting, territory and capacity planning, sales processes, compensation, and GTM performance management.
- Strong understanding of usage-based business models and the metrics that drive efficient growth, including pipeline generation, acquisition, expansion, retention, and revenue productivity.
- Experience building scalable GTM systems, data infrastructure, and operating processes, with deep familiarity with Salesforce and modern GTM technology.
- Demonstrated ability to use AI and automation to increase GTM productivity, improve decision-making, and fundamentally rethink how Revenue Operations operates.
- Exceptional analytical and strategic thinking skills, with the ability to translate complex data into clear insights and decisions for executive leadership.
- Proven ability to partner with and influence senior executives across Sales, Marketing, Finance, Product, Legal, and Customer Success.
- Exceptional leadership and organizational skills, with a track record of building and developing high-performing RevOps teams.
- Strong business judgment, bias for action, and comfort operating in a fast-moving, ambiguous environment.
Benefits
- Annual discretionary professional development stipend
- Annual discretionary social travel stipend
- Annual company offsite
- Monthly co-working stipend if not located near one of the main hubs
Workplace
- Remote across the US, with the option to work from our San Francisco or New York offices if preferred.
Skills
- Salesforce
