HR Manager, Pharmacy Warehouse Locations

Mississauga, ON · 5+ years experience · Full-time · Hybrid · Posted Oct 15, 2026

At a glance

Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.
Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne, longevity and more.
Website: https://www.felixforyou.ca/
The Role
Felix is hiring an HR Manager to support all pharmacy and warehouse operations across our network. Current sites: Mississauga, ON, Richmond Hill, ON and Port Coquitlam, BC.
The HR Manager serves as the dedicated HR lead for these sites, owning employee relations, policy and compliance, and full-cycle recruitment for pharmacy and warehouse roles. The role is hybrid, with up to 3 days per week on-site in Mississauga and travel to Port Coquitlam, BC based on business needs.

Felix is hiring an HR Manager to support all pharmacy and warehouse operations across a network spanning Mississauga, Richmond Hill, and Port Coquitlam.
The HR Manager serves as the dedicated HR lead for these sites, owning employee relations, policy and compliance, and full-cycle recruitment for pharmacy and warehouse roles.
This hybrid role requires up to 3 days per week on-site in Mississauga and travel to Port Coquitlam based on business needs.

Serve as the primary HR contact for employees and managers across pharmacy and warehouse teams in Mississauga, Richmond Hill, Port Coquitlam, and future sites.
Coach pharmacy and warehouse leaders on performance management, employee development, and day-to-day people decisions.
Own employee relations cases end to end, including investigations, conflict resolution, performance improvement plans, and terminations.
Implement, communicate, and enforce HR policies consistently across all sites.
Ensure compliance with provincial employment legislation in Ontario and British Columbia, with the ability to extend coverage to additional provinces.
Serve as a member of the Joint Health and Safety Committee (JHSC) at each site, partnering with Felix's Health Compliance team on workplace health and safety.
Partner with the HR and Pharmacy Operations teams on onboarding, offboarding, benefits administration, and employee data management for all sites.
Maintain employee data integrity within BambooHR to a zero-error standard.
Manage full-cycle recruitment across the network for pharmacy roles and warehouse roles in Mississauga, Richmond Hill, and Port Coquitlam.
Administer recruitment workflows in Ashby, including job postings, candidate tracking, and reporting.

5-7+ years of progressive HR experience covering both policy, employee relations and recruitment.
Direct HR coverage and recruitment experience in a start-up environment, particularly for a large, complex hourly workforce with a mix of full-time, part-time, and casual employees.
Strong working knowledge of Ontario and British Columbia employment legislation (ESA, OHSA / WorkSafeBC, Human Rights Codes), including health and safety in a warehouse setting.
Demonstrated track record managing complex employee relations cases with discretion, sound judgment, and thorough documentation.
Hands-on experience with BambooHR/Hibob (or comparable HRIS) and Ashby (or comparable ATS).
Zero-error mindset regarding contracts, compliance documentation, and employee data.
Proven ability to manage competing priorities independently in a fast-paced consumer brand.
Available to work on-site in Mississauga for 3 days per week, with flexibility based on business needs.