HR Operations Specialist

Israel - Raanana · 2-4 years experience · Hybrid · Posted Oct 12, 2026

At a glance

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

NiCE is seeking an HR Operations specialist to join the Global HR Operations team in Israel.
This role drives process excellence, operational efficiency, and continuous improvement across Global HR Operations.
The position supports day-to-day employee lifecycle operations, ensuring timely and accurate execution of onboarding, employee changes, mobility, compensation updates, and offboarding.

Analyze HR processes to identify inefficiencies, bottlenecks, service gaps, and recurring issues.
Drive continuous improvement initiatives across employee lifecycle processes.
Create and maintain SOPs, process documentation, governance controls, and operational playbooks.
Conduct root-cause analysis and recommend sustainable solutions to improve operational performance.
Manage employee lifecycle transactions including onboarding, job changes, mobility, compensation changes, and offboarding.
Ensure timely and accurate processing of employee data and HR transactions.
Maintain employee records and documentation in compliance with company policies and regulatory requirements.
Partner with HRIS, Payroll, Talent Acquisition, and IT teams to optimize HR workflows and system processes.
Support enhancements within Oracle HCM, ServiceNow, and related HR technologies.
Perform audits and data validation activities to identify and resolve discrepancies.

2-4 years of experience in HR Operations, HR Shared Services, HRIS, or related HR functions within a global enterprise organization.
Demonstrated experience driving process improvements and operational efficiencies.
Strong understanding of employee lifecycle processes, HR operations, and service delivery models.
Experience working with enterprise HR systems such as Oracle HCM, Workday, or SAP SuccessFactors.
Experience working with case management or ticketing platforms such as ServiceNow.
Strong analytical, problem-solving, and root-cause analysis skills.
Excellent communication and stakeholder management skills.
Fluent English, written and verbal.

Experience working in a complex global environment.
Experience with process mapping, workflow design, and continuous improvement methodologies.
Strong reporting and analytics capabilities using Power BI, Excel, or similar tools.
Experience supporting automation, system enhancements, or digital transformation initiatives.
Familiarity with HR operational governance, quality assurance, and service delivery metrics.

NiCE-FLEX hybrid model enabling 2 days working from the office and 3 days of remote work each week.