HR Project Delivery Manager
Malaysia (Remote-First) · Ireland · 4+ years experience · Remote · Posted Oct 9, 2026
At a glance
- Experience
- 4+ years experience
- Workplace
- Remote
- Location
- Malaysia (Remote-First) · Ireland
About Globalization Partners
- Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
- Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
- The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
- At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the role
- The Forward Deployed Operations Manager acts as the single operational point of contact for enterprise clients and internal Customer Success teams.
- In this role, you will lead complex, multi-country onboarding implementations end-to-end.
- You will sit at the intersection of enterprise project management, global employment compliance, customer activation, and operational delivery.
Responsibilities
- Own and project manage end-to-end, multi-country EOR onboarding programs from HR Operations' perspective for enterprise clients, managing timelines, risk registers, and critical path milestones.
- Serve as the primary operational partner for enterprise Customer POCs, ensuring a coordinated and unified HR operations service delivery experience during project implementation.
- Coordinate within internal HR Ops regional teams in close partnership with Customer Success, Sales teams to align resources and streamline program execution.
- Navigate complex international labor laws, visa/immigration requirements, benefits administration, and localized employment contract - acting as a consultant to our Customers to deliver on value across multiple workstreams and tailor our offering to Customer's needs.
- Translate complex in-country operational nuances into clear action plans for the customer while maintaining strict adherence to local regulations.
- Proactively identify and resolve operational blockers, regulatory risks, and payroll setup delays across multiple jurisdictions.
- Partner closely with assigned Customer Success Managers to bridge operational delivery with long-term strategic account growth.
- Drive client activation and platform adoption, ensuring a white-glove onboarding experience for both enterprise admins and international employees.
- Act as the direct escalation point for complex operational inquiries, resolving issues with high speed and precision.
- Document and refine implementation playbooks, scalable workflows, and enterprise delivery standards to continuously decrease time-to-first-payroll.
Requirements
- 4+ years in Enterprise Implementation, Customer Onboarding, Technical Project Management, or Operations Delivery—ideally within the EOR, Payroll, Global HR Tech, or SaaS space.
- Direct exposure to global employment mechanics (Employer of Record, global payroll, employment law basics, or HR operations).
- Proven track record of managing multi-stakeholder, multi-country projects using formal frameworks (PMP, Agile, or equivalent experience).
- Excellent communication and consultative leadership skills; comfortable steering calls with VP/C-suite stakeholders at Fortune 500 or high-growth enterprise companies.
- Ability to thrive in ambiguous environments and translate complex regulatory/operational realities into simple, actionable steps for clients.
Preferred qualifications
- Experience handling complex, high-volume employee transfers (TUPE, M&A transitions, or enterprise-wide migrations).
- International work experience across EMEA, LATAM, or APAC regions.
Benefits
- generous paid parental leave
- flexible time off
- spending accounts
- medical insurance
- dental insurance
- vision insurance
- sabbatical after 5 years
Workplace
- Remote-First
Skills
- PMP
- Agile
- Global Payroll
- Employer Of Record
- HR Operations
