Internal Communications Manager
San Francisco · USD 108,000-135,000 / year · 5+ years experience · Hybrid · Posted Sep 24, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Hybrid
- Location
- San Francisco
- Salary
- USD 108,000-135,000 / year · Base salary
About the role
- The Internal Communications Manager will develop and execute communication strategies for senior leadership to support business objectives and company values.
- This role acts as a trusted advisor to executives, helping to build their leadership brand and narrative while ensuring organizational alignment.
- The position balances long-term strategy, ongoing business rhythm execution, and rapid response or crisis communications.
Responsibilities
- Work closely with and influence key company leadership to develop and disseminate important messages to team members.
- Align teams on company strategy, goals, and priorities.
- Own strategy and results for keeping team members informed on organizational news and updates.
- Provide strategic, direct hands-on support to key senior leaders.
- Proactively identify new opportunities and develop new ways to up-level internal communications processes.
- Collaborate with cross-functional partners to execute comprehensive communication plans.
- Maintain the Lyft brand and voice across all written and verbal communications.
- Keep Lyft fun.
Requirements
- 5+ years experience guiding strategy and execution in a communications role.
- Deep experience in executive and business communications.
- Ability to fluidly navigate between strategy and execution.
- Proven success building and implementing programs that inform and delight employees.
- Thrives in highly fluid situations and fast-paced environments.
- Deep interest in day-to-day news and long-term trends impacting the employee experience.
- Self-starter, independently motivated, leads oneself and others.
- Experience tailoring communications to distributed offices and both full-time/hourly workforce.
- Experience interfacing, influencing, and partnering with executives.
- Excellent written and verbal communications skills.
Preferred qualifications
- Experience using AI to improve communication effectiveness
- Lyft user/believer
Benefits
- Medical, dental, and vision insurance
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off for salaried team members
- 18 weeks of paid parental leave
- Subsidized commuter benefits
- Monthly Lyft credits
- Complimentary Lyft Pink membership
Workplace
- Hybrid schedule requiring in-office attendance 3 days per week (Mondays, Wednesdays, and Thursdays).
- In-office attendance is considered an essential function of the role.
Skills
- AI
- Business Communications
- Change Management
