At a glance
- Experience
- 3+ years experience
- Workplace
- Hybrid
- Location
- Mexico City · Mexico
About Monks
- Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
- Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
- We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
About the role
- We are looking for a Community Manager to manage the social profiles of brands or creators.
- This person will shape their day-to-day presence across TikTok and Instagram, helping each profile develop a distinct voice, reach new audiences and build an active, lasting community.
Responsibilities
- Shape day-to-day presence across TikTok and Instagram for brands or creators
- Translate each profile's direction into consistent daily management working with Social Strategy, Creative and Data
- Plan content calendars
- Publish posts
- Manage conversations
- Identify timely opportunities to participate in relevant trends and cultural moments
- Turn daily observations, social listening and performance data into clear actions
- Provide real-time coverage of creator or brand events when needed
Requirements
- At least 3 years of experience in community management or social media management
- Experience managing social profiles for brands, as well as creators or public figures
- Strong knowledge of TikTok and Instagram, including platform mechanics, formats, native features and community behavior
- Experience applying organic tactics to improve reach, discoverability and community growth
- Experience building strong community relationships through consistent, thoughtful interaction
- Experience planning and executing content calendars with strategists and creators, including timely publishing and platform-specific optimization
- Excellent writing skills and the ability to adapt tone of voice across creators, platforms and situations
- Ability to monitor conversations, conduct social listening and identify trends, insights and opportunities for timely action
- Strong understanding of social metrics and experience turning performance data into concrete optimization recommendations
- Client-facing experience and the ability to collaborate effectively with Strategy, Creative, Content, Data and Account teams
Preferred qualifications
- Master's degree in Marketing, Communications, or a related field preferred
Workplace
- Hybrid workplace
Skills
- TikTok
- AI Tools
- Social Listening
