At a glance
- Experience
- 3+ years experience
- Employment
- Full-time
- Location
- London
About the role
- Harvey's Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey's solutions enhance specific day-to-day workflows.
- Legal Engineers build consultative relationships with law firm partners, associates, and in-house attorneys, securing the "legal win" by performing in-depth customer discovery and education on Harvey's AI solutions.
Responsibilities
- Engage with lawyers at existing and prospective customers to understand and address their workflow challenges, and then explain and demonstrate the value of Harvey’s AI solutions to address them.
- Establish yourself as a credible expert in solving customers’ specific legal problems.
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value.
- Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
- Act as the "Voice of the Customer," using your legal perspective to help the broader sales team to develop and implement more effective strategies.
- Synthesize customer feedback for the product team through a legal lens.
- Tailor the introduction of new solutions to specific customer needs.
- Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
- Conduct research and analysis on customers and competitors.
- Travel may be required from time to time, including visits to customer office locations and company offices.
Requirements
- Must be qualified to practice law in England & Wales
- At least 3 years of experience practicing law at a top-tier law firm in the U.K.
- Fluent or Native Arabic speaker
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos
- Strong understanding of legal processes and challenges faced by legal professionals
- Curiosity about AI’s potential to transform the legal industry
Preferred qualifications
- Sales or customer-facing experience, including law firm business development and/or secondment
- Experience directly managing law firm client matters and client relationships
Skills
- AI
- Presentations
