At a glance
- Experience
- 5+ years experience
- Location
- India - Pune
About Nice
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
- Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
- NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About the role
- The Partner Acceleration Executive (PAE) is responsible for implementing a cohesive business development strategy to drive profitable growth through our partner ecosystem.
- The right candidate will drive sales opportunities, marketing campaigns, and complex strategic initiatives that further develop existing NICE partnerships.
Responsibilities
- Establish and manage relationships inside NICE partner ecosystem to determine partner goals for growth and development, and to drive strategic initiatives that deliver profitable revenue, innovation, and market expansion.
- Develop joint business opportunities and execute programs and initiatives that drive growth.
- Drive adoption and expansion of NICE products and services by leveraging strategic partnerships.
- Exceed quarterly and annual targets for revenue growth, pipeline creation and product/service utilization.
- Serve as the Partner Acceleration Executive for assigned partners serving as conduit to resources from sales, marketing, R&D, engineering, and leadership to achieve differentiated ecosystem growth.
- Document and present joint business plans for partner’s business goals and objective that align partner company solutions that support their success.
- Lead Training and Enablement for partners on NICE company products, services, and Go-To Market.
- Monitor and Analyze partner performance to identify, document, and track opportunities for continuous improvement.
- Leverage established support and management processes to escalate and resolve partner issues in a timely manner.
- Drive partner strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem.
Requirements
- Bachelor’s Degree in Business, Sales, or Marketing, or related field or equivalent work experience required.
- 10+ years of technology sales experience.
- 5+ years in partner channel with a proven track record of successfully managing partnerships
- 5+ years previous experience in contact center software or associated industry
- Experience working with national/global partners
- Proven track record of achieving targets and goals
- Enterprise business and financial modeling experience
- Exceptional project management skills
- Exceptional written and verbal communication skills
- Analytical and Quantitative abilities required – Must be able to interpret and explain financial and statistical information
Preferred qualifications
- MBA or Graduate Degree preferred
Skills
- CRM
- RPA
- Automation
- Contact Center Software
