Marketing Executive, CRM and Ops, UAE
Dubai · 2-4 years experience · Full-time · Posted Oct 19, 2026
At a glance
- Experience
- 2-4 years experience
- Employment
- Full-time
- Location
- Dubai
About the role
- Deliveroo is seeking a Marketing Executive, CRM and Ops to join the UAE team and help plan, build, and execute CRM campaigns.
- Working closely with stakeholders across Marketing, Data Analytics, Creative, Product, and Engineering, the role delivers personalised customer communications supporting commercial objectives.
- The position sits within the Central CRM team, focusing on expanding the subscriber base, enhancing engagement metrics, and retaining customers in the UAE.
Responsibilities
- Own the planning, execution, optimisation & reporting of all bespoke campaigns in UAE, across channels such as email & push, to deliver customer growth
- Create engaging emails, push-notifications, and whatsapp notifications executing them in a timely and effective manner
- Identifying and executing evergreen automations and triggers
- Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently
- Proactively report on all campaigns to stakeholders & propose/manage changes where necessary
- Be comfortable with data targeting, segmentation & analysis - pulling it, manipulating it and interpreting it
- Manage multiple projects at once, prioritising effectively across competing issues
Requirements
- Bachelor's Degree (Marketing or Business preferred) or strong relevant experience
- 2-4 years email application experience
- CRM / campaign management platform experience
- Strong problem-solving and analytical skills
- Good communication and stakeholder management skills
- Experience building automated CRM programmes
- Experience using data visualisation tools & reporting
- Highly computer literate
- Experience using AI tools
- HTML, SQL, or scripting familiarity
Skills
- Email Application
- CRM
- Campaign Management
- AI Tools
- HTML
- SQL
- Scripting
- Data Targeting
- Segmentation
