Marketplace Risk Operations Analyst (Night Shift)
Bangalore · Co-Sharing India · 3+ years experience · Posted Sep 29, 2026
At a glance
- Experience
- 3+ years experience
- Location
- Bangalore · Co-Sharing India
About StockX
- StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
About the role
- The Marketplace Risk Operations Analyst investigates complex fraud cases, connecting signals across accounts, transactions, and behaviors to uncover patterns.
- This role involves working with AI-powered tools to validate or challenge recommendations and providing structured feedback to improve detection systems.
- The analyst contributes insights on emerging fraud threats to strengthen risk controls and enforcement strategies.
Responsibilities
- Investigate complex and escalated fraud cases across accounts, transactions, listings, buyers, and sellers.
- Identify coordinated fraud, abuse patterns, and emerging threats by connecting signals across accounts, devices, geographies, and transaction history.
- Surface actionable fraud trends, insights, and recommendations to Risk Operations and Enforcement teams.
- Review AI-generated case recommendations and make informed decisions on edge cases.
- Provide feedback to improve models and rules.
- Execute enforcement actions accurately and within SLA requirements.
- Document investigations with clear, evidence-based findings for escalations, policy reviews, and potential law enforcement requests.
- Identify detection gaps and improve fraud monitoring effectiveness.
- Contribute insights during calibration sessions and fraud pattern reviews.
Requirements
- 3+ years of experience in Fraud Operations, Trust & Safety, Risk Operations, or a similar investigative role.
- Hands-on experience with fraud detection tools such as SEON, Sardine, Sift, or similar platforms.
- Strong analytical skills with the ability to identify patterns across accounts, geographies, and transaction behavior.
- Excellent written communication and investigation documentation skills.
- Comfortable working in human-in-the-loop AI environments.
Preferred qualifications
- SQL knowledge
- BI tool knowledge
Skills
- Fraud Detection
- Risk Operations
- SEON
- Sardine
- Sift
- SQL
- Investigation Documentation
