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Mid-Market Account Executive

Toast

Brisbane · Australia · 5+ years experience · Posted Oct 13, 2026

At a glance

Experience
5+ years experience
Location
Brisbane · Australia

About the role

  • The Mid-Market Sales Executive is responsible for sales and revenue growth in their assigned, targeted accounts.
  • This individual is responsible for building a sales pipeline, managing a sales process for their mid-market brands/group with 40 to 500 units.

Responsibilities

  • Lead efforts to grow Toast market share in the multi-unit restaurant industry through establishment and cultivation of ongoing relationships at the C-Suite level through research, cold-calling and networking to develop a qualified pipeline of prospects.
  • Create demand by educating prospects on the Toast value proposition of products and solutions through demonstrations and presentations communicating a compelling purchase rationale.
  • Cultivate relationships with business partner counterparts who sell and support complementary applications and services to point of sale systems serving the restaurant industry.
  • Plan, direct and coordinate sales support activities, including management of the sales pipeline through Toast sales tools (Salesforce).
  • Involved in all phases of the sales lifecycle including: identifying and developing leads; meeting with clients; developing value propositions; financial deal structuring; contract negotiation and closing.
  • Understand the competitive landscape (strengths, weaknesses, benefits) and determine how to position Toast to win.
  • Collaborate with Account Service and Implementation Teams to ensure that expectations set during the sales process are met in delivery.
  • Own your own leverage by systematically getting repetitive parts of the role off your plate so the majority of your week is spent in live conversation with operators.
  • Prioritize accounts based on observable change in the operator's business and disqualify unworkable accounts quickly.
  • Resolve complex ownership structures, franchise groups, multiple legal entities, and operators running several concepts under different names to identify and reach the actual economic decision maker.

Requirements

  • A combination of SaaS, Digital Marketing and Restaurant Industry Technology experience is required.
  • 5+ years of relevant successful technology or professional services sales experience.
  • Previous success in selling/leading sales efforts in environments with 6 to 12 month sales cycles.
  • Proven sales skills in complex deal development, financial structuring, negotiations, and closing with both new and existing clients.
  • Travel 30% or more.
  • Comfortable with process-driven sales, reporting, and tracking.
  • Strong written and presentation-based communication skills are required.
  • You've built something to make yourself faster, with a repeatable process, template or workflow you personally created to eliminate busywork.
  • Demonstrated learning velocity to point to a capability you taught yourself in the last six months without being asked to.
  • Genuine curiosity about how restaurants actually operate.

Preferred qualifications

  • Experience in MEDDPICC Sales Qualification preferred

Workplace

  • This role can be based in Sydney, Melbourne or Brisbane.
  • Travel 30% or more
  • Embraces a hybrid work model that fosters in-person collaboration

Skills

  • Salesforce

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Mid-Market Account Executive

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