New Business Associate - Inbound
New York City · San Francisco · Full-time · Hybrid · Posted Oct 19, 2026
At a glance
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- New York City · San Francisco
- Visa sponsorship
- Visa sponsorship not offered
About the role
- As a New Business Associate, you'll manage inbound leads and be the first point of contact for most new companies we work with.
- You'll handle the entire opportunity qualification cycle and work closely with marketing, sales, and business operations to drive successful progress towards our revenue acquisition goals.
Responsibilities
- Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers
- Help new developers get started with Plaid and answer questions about our products
- Identify the most promising developers and verticals to help us grow
- Work with our product and engineering teams to integrate customer and product feedback
- Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns
Requirements
- Exceptional communication and interpersonal skills
- Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs
- Strong problem-solving abilities and a customer-centric mindset
- A positive attitude, resilience, and a passion for continuous learning
- Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
Benefits
- medical
- dental
- vision
- 401(k)
- equity
- commission
Skills
- APIs
