Operations Engineer, Netskope NewEdge Government

United States · USD 75,000-147,000 · 3+ years experience · Posted Oct 7, 2026

At a glance

The Operations Engineer on the Netskope NewEdge Government team is responsible for maintaining system uptime and performance within government-accredited environments.
This role involves managing planned maintenance, troubleshooting infrastructure issues, and coordinating with internal teams to ensure high operational standards.

Troubleshoot Linux-based infrastructure or application issues.
Manage tickets by logging issues and assigning them based on priority and severity.
Plan, execute, and communicate system and network maintenances.
Engage and coordinate with internal service owning teams to identify root causes.
Estimate effort for tasks and assist with prioritization and release planning.
Monitor active defects and communicate them early to maintain uptime and performance.
Participate in an on-call rotation to resolve application issues outside of standard business hours.

US citizenship and physical residence in the US.
At least 3 years of hands-on Linux system administration experience.
At least 3 years of network administration experience.
Solid grasp of basic switching, routing, load balancing, and running operating systems or services at scale.
Proven track record of juggling multiple tasks effectively in a fast-moving environment.
Strong familiarity with Linux/Unix platform administration.
Bachelor's degree in Computer Science or a related field, or equivalent real-world experience.