At a glance
- Experience
- 6-7 years experience
- Workplace
- Hybrid
- Location
- San Francisco
About the role
- Upgrade is looking for a Partner Integrations Lead for our Home Improvement product platform.
- In this pivotal role, you'll own and drive key partner onboarding initiatives, shaping seamless API integrations across the entire loan application and origination lifecycle.
Responsibilities
- Act as main point of contact and partner-facing subject matter expert on the Home Improvement product platform (particularly all API integration points) and the Home Improvement business & operation.
- Manage integrations with new partners and new product rollouts for existing partners.
- Help define how partner platforms will interact with Upgrade through the loan application and origination processes.
- Create documentation and project management deliverables to track ongoing integrations.
- Troubleshoot with partners as needed during both QA/UAT and post-live project phases.
- Lead and facilitate cross functional communication to ensure internal alignment and prioritization of Partner integration projects and ongoing requests.
- Lead technical response for production incidents related to Home Improvement integrations, coordinating internal and external teams.
- Triage inbound defect reports by severity, reproduce issues in staging environments, and document root-cause hypotheses with supporting log evidence.
Requirements
- BA/BS degree in Business, Engineering, or equivalent
- Experience leading complex technical integrations, along with specific expertise in RESTful API architecture, JSON/XML payload structures, and OAuth/API key authentication patterns
- Entrepreneurial, self-starter, and persistent attitude with the desire to go deep in details
- Comfortable working in a startup culture with the ability to earn trust
- Comfortable collaborating with all levels within the company and external partners
- Comfortable in a flexible environment and expertise in project management across multiple departments
Preferred qualifications
- 6-7+ years of work experience preferred
- Subject matter expertise in the Home Improvement or a similar merchant financing space is ideal
Benefits
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
Workplace
- Hybrid capacity based in our office, with regular onsite work days.
Skills
- RESTful API
- JSON
- XML
- OAuth
