Payer Operations Analyst
Remote · 4+ years experience · Full-time · Remote · Posted Sep 30, 2026
At a glance
- Experience
- 4+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About the role
- Aledade is seeking a Payer Operations Analyst to manage data triage and operations, cross-functional collaboration, and program management.
Responsibilities
- Identify, triage, route, and resolve data quality issues across Aledade’s 1,200+ payer data feeds.
- Partner with payers and internal teams to address broken SFTP connections, delivery delays, and file transmission failures.
- Coordinate clinical quality submission audits with payers and internal teams by managing audit documentation, organizing patient data files, and locating clinical evidence in collaboration with the Quality Reporting team.
- Maintain accurate contract metadata (i.e. contract names, TINs, and administrative details) to ensure seamless downstream data integration into reporting and product platforms.
- Investigate and resolve manual care gap upload failures to ensure complete and accurate data ingestion.
- Collaborate with internal teams—including Payer Solutions, Product, Engineering, and Field Operations—and payer partners to intake, investigate, route, and resolve data issues.
- Communicate complex data findings and technical concepts clearly to diverse technical and non-technical stakeholders.
- Lead cross-functional data initiatives from discovery through implementation by mapping workflows, facilitating alignment, delivering actionable recommendations, and establishing clear task ownership and deliverables.
- Serve as a subject matter expert on Aledade’s payer data, analyzing feed and metric anomalies to empower internal teams to optimize patient care and achieve contract objectives.
- Maintain standard operating procedures (SOPs) for data issue triage, clinical ingestion troubleshooting, and Primary Source Verification (PSV) audits.
Requirements
- Bachelor’s Degree
- 4+ years of experience in data operations, analytics, product management, or related technical roles working with complex data within healthcare, product development, SaaS, or similar environments.
- Intermediate SQL programming experience.
- Technical fluency across various data platforms and tools, including data warehouses, BI and visualization software, file-transfer systems, and workflow management tools (i.e. Snowflake, Databricks, Tableau, SFTP, Jira).
- Demonstrated ability to navigate complex data environments and trace data flows across internal and external systems to identify root causes.
- Proven track record of collaborating in cross-functional teams with the ability to effectively communicate technical insights and business impact to diverse stakeholders.
- Proactive and curious mindset with a drive to understand system architecture, independently navigate complex data ecosystems, and take initiative to continuously optimize processes.
Benefits
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- Flexible work schedules and the ability to work remotely
Skills
- SQL
- Snowflake
- Databricks
- Tableau
- SFTP
- Jira
