At a glance
- Experience
- 3+ years experience
- Workplace
- Remote
- Location
- US
About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the role
- The Payments Fraud Investigator will safeguard Stripe's financial ecosystem by investigating high-risk accounts and identifying fraud vectors. This role involves conducting deep-dive analyses, leading cross-functional projects, and collaborating with stakeholders to enhance fraud detection strategies.
Responsibilities
- Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
- Lead root-cause analyses to identify gaps in current systems, policies, and strategies
- Determine enhancements and process improvements to address emerging fraud risks
- Drive cross-functional projects to refine operational processes and tools
- Investigate, mitigate, and remediate urgent fraud incidents
- Manage user responses to high-urgency, distributed fraud attacks
- Communicate regular updates during business reviews and summarize complex investigations for executives
- Deliver clear case determinations to users and partner financial institutions
- Travel to vendor locations to conduct analyst training and knowledge-sharing initiatives
Requirements
- 5+ years of experience conducting complex investigations
- 3+ years of experience leading risk-related projects and initiatives
- Demonstrated ability to leverage data to propose solutions to tactical and strategic challenges
- Proactive approach to challenging the status quo and advocating for improvements
- User-centric perspective balanced with a pragmatic and solutions-oriented mindset
- Ability to travel to vendor locations for up to 10% of the year
Preferred qualifications
- Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
- Experience investigating and mitigating card-testing and account-takeover attacks
- Experience designing fraud and risk workflows, analyst tooling, processes, and procedures
- Strong proficiency in using SQL to analyze data, generate insights, and create dashboards and visualizations
Workplace
- Ability to travel to vendor locations for up to 10% of the year
Skills
- SQL
