At a glance
- Experience
- 4+ years experience
- Location
- Toronto · Canada Locations
About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the role
- Stripe is looking for a People Consultant to join their global team, supporting managers and their teams primarily in the United States and Canada.
- People Consultants at Stripe enable and support managers to build and lead successful teams by leveraging policies, experience, insights, and cross-functional partnerships.
- This role guides and coaches managers, contributes to a high-performance culture, improves organizational health, and enables compliant, fair, and positive experiences.
Responsibilities
- Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change.
- Act as a subject matter expert on a range of HR policies and processes to support managers and employees.
- Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations.
- Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution.
- Guide and advise on change management and communications for team restructuring efforts.
- Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics.
- Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes.
- Foster a culture of humility, optimism, belonging, and inclusivity.
Requirements
- 4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role.
- Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture.
- Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters.
- Strong ability to diagnose problems using data and develop viable solutions.
- Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact.
- Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels.
Preferred qualifications
- Experience working in a rapidly growing technology company or large organization.
- Knowledge and application of AI tools.
- Knowledge of employment legislation and practices in Canada.
- Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule.
- Experience facilitating team effectiveness workshops with management teams.
Skills
- HR Policies
- Performance Management
- Employee Relations
- Change Management
- Project Management
- AI Tools
