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People Generalist

Twilio

Remote · British Columbia · USD 90,800-113,500 · 3+ years experience · Remote · Posted Oct 6, 2026

At a glance

Experience
3+ years experience
Workplace
Remote
Location
Remote · British Columbia
Salary
USD 90,800-113,500 · OTE

About the role

  • The People Generalist will support a senior organization of approximately 300 Product Management employees.
  • This role is an integral part of the People Generalists team, reporting to the Global People Generalists Manager.
  • The position involves partnering with international and functional HRBPs and COEs to deliver People priorities.

Responsibilities

  • Partner with the HRBP team supporting GTM and Marketing functions to support program roll-outs and process execution.
  • Analyze HR data and trends to generate insights and prepare reports for HRBPs and senior leadership.
  • Manage performance management cases end-to-end, ensuring fair and consistent outcomes.
  • Coach and guide managers through performance management processes and best practices.
  • Support the HR Leader on ad hoc projects.
  • Execute and lead business-led initiatives such as re-orgs and job role assessments.
  • Partner cross-functionally with Talent Management, IT, ER, HR operations, Compliance, Recruiting, and Compensation.
  • Manage annual cyclical events including calibration and pulse surveys.
  • Maintain confidentiality of core HR data and projects.

Requirements

  • 3+ years experience in an HR role partnering with a GTM organization.
  • Ability to take initiative and be a self-starter.
  • Decisive problem-solving skills with a 'get it done' attitude.
  • Ability to make administrative and procedural decisions with sensitive and confidential issues.
  • Strong data analysis skills and ability to share recommendations with stakeholders.
  • Data storytelling ability to connect internal data with external benchmarks.
  • Proficiency in using AI tools to enhance productivity.
  • Demonstrated employee focus and proactive communication skills.
  • Ability to identify process gaps and improvement opportunities.
  • Growth mindset with a desire to continue learning.

Preferred qualifications

  • Proficiency with Workday
  • Proficiency with ServiceNow

Benefits

  • Competitive pay
  • Generous time off
  • Parental leave
  • Wellness leave
  • Healthcare
  • Retirement savings program
  • Incentive programs
  • Commissions
  • Equity grants

Workplace

  • Remote-first company.
  • Based in Ontario, British Columbia, or Alberta, Canada.

Skills

  • Data Storytelling
  • Performance Management
  • Workday
  • ServiceNow
  • AI Tools
  • Program Management

Twilio

People Generalist

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