Policy and Procedure Lead - Ongoing Monitoring

Remote · London · Full-time · Remote · Posted Sep 28, 2026

At a glance

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members across UK and India

The Policy and Procedure Lead sits within the Ongoing Monitoring function to design, draft, and maintain financial crime policies and procedures.
This role involves partnering with senior stakeholders across Compliance, Risk, and Operations to ensure the policy framework aligns with UK regulatory expectations.
The position requires balancing regulatory rigor with commercial pragmatism in a fast-growing fintech environment.

Own the end-to-end lifecycle of Ongoing Monitoring crime policies and procedures including drafting, reviewing, and version control.
Design and maintain the Ongoing Monitoring control framework, ensuring controls are mapped to policy requirements and regulatory obligations.
Monitor regulatory developments from bodies such as the FCA, HM Treasury, and OFSI, translating changes into policy updates.
Partner with Operations, Product, Second Line of Defence, and Risk teams to ensure policies are operationally workable.
Support internal audits, regulatory examinations, and assurance reviews with documentation and subject matter expertise.
Conduct gap analyses against new or changed regulations and coordinate remediation efforts.
Provide SME guidance to the business regarding policy requirements.
Contribute to the wider risk management framework, including risk assessments.
Build working relationships across first and second line teams to ensure consistent policy application.

Significant experience in financial crime compliance with a focus on policy, procedure, or control framework design.
Experience within a UK-regulated bank, payments firm, or fintech.
Strong working knowledge of the UK financial crime regulatory framework, including FCA requirements, Money Laundering Regulations 2017, and JMLSG guidance.
Track record of drafting and maintaining clear, practical policy and procedure documents.
Experience managing governance and approval processes.
Experience designing or maintaining a financial crime control framework.
Strong stakeholder management skills with the ability to influence at a senior level.
Excellent analytical and drafting skills.
Experience with regulatory horizon scanning, gap analysis, and remediation planning.
Ability to operate in a fast-paced, high-growth environment.