Sr. Supervisor, Facilities Operations, U.S. Central (R6095)
Dallas · USD 94,000-170,000 / year · Onsite · Posted Sep 24, 2026
At a glance
- Workplace
- Onsite
- Location
- Dallas
- Salary
- USD 94,000-170,000 / year · OTE
About the role
- Shield AI is seeking a Senior Supervisor, Facilities to lead safe, reliable, and consistent Facilities Operations across an assigned region.
- This role directly supervises Facilities Coordinators, manages regional service delivery, leads qualifying non-capital facilities projects, and serves as the primary Facilities partner to site and business leadership.
- This is a hands-on people-leadership role moving comfortably between coaching employees, resolving urgent facility issues, coordinating vendors, managing budgets and commitments, and using operating data to improve performance.
Responsibilities
- Directly supervise, coach, and develop Facilities Coordinators assigned to the region.
- Set priorities, clarify ownership, delegate work, and establish consistent expectations for service, responsiveness, documentation, and follow-through.
- Lead day-to-day Facilities Operations across offices, engineering spaces, manufacturing environments, laboratories, hangars, warehouses, and secure or classified areas, as applicable.
- Coordinate preventive and corrective maintenance, work orders, building services, utilities, landlord obligations, and service-provider response.
- Plan and deliver regional facilities projects that fall below Capital Delivery thresholds or do not require dedicated capital-project ownership.
- Direct and coordinate regional vendors, contractors, landlord teams, technicians, and outsourced service providers.
- Review invoices, track purchase orders and commitments, support monthly forecasts, and maintain accurate budget and project documentation.
- Partner with Global EH&S to implement workplace-safety, environmental, industrial-hygiene, contractor-safety, emergency-preparedness, and corrective-action requirements.
- Partner with Security to implement physical-security, access-control, visitor, incident-response, and secure-facility operating requirements within the approved scope.
- Serve as the principal regional Facilities contact for site leaders, employees, and business partners.
Requirements
- Bachelor's degree in facilities, business, operations, engineering, construction, communications, or a related field, or an equivalent combination of education and relevant experience.
- 3+ years of progressive experience across facilities, workplace, office operations, property operations, project coordination, vendor management, or a closely related operating function.
- Demonstrated leadership of people, projects, vendors, or cross-functional teams through direct supervision, work direction, training, mentoring, project leadership, meeting leadership, or comparable responsibility.
- Experience supporting multiple sites, a complex campus, or multiple concurrent operational workstreams with competing priorities.
- Demonstrated ability to plan and deliver workplace improvements, moves, service rollouts, minor facility projects, or related operational initiatives.
- Experience coordinating vendors or contractors and managing scopes, schedules, service expectations, purchase orders, invoices, or budget documentation.
- Working knowledge of facility operations and commercial building services, with the ability to learn and apply requirements involving HVAC, electrical, plumbing, fire and life safety, access control, and other building systems.
- Strong written and verbal communication skills, sound judgment, and the ability to work effectively with employees, technical partners, vendors, and senior site stakeholders.
- Ability to use work-management, project, collaboration, and reporting tools to maintain accurate records and communicate performance.
- Ability to work primarily on-site, travel throughout the assigned region, and support planned or unplanned after-hours response when required.
Preferred qualifications
- Prior experience directly supervising employees or leading a distributed site-services team.
- Experience in aerospace, defense, advanced manufacturing, engineering, technology, laboratory, aviation, or another mission-critical environment.
- Experience supporting secure, controlled-access, or classified facilities; ICD 705 familiarity or training is a plus.
- Experience with a computerized maintenance management system, integrated workplace management system, building management system, or comparable facilities platform.
- Experience supporting facility openings, expansions, relocations, construction coordination, commissioning, or operational turnover.
- Familiarity with OSHA requirements, contractor-safety practices, emergency response, and corrective-action management.
- CFM, FMP, SFP, OSHA 30, LEED, project-management, or another relevant professional credential.
Benefits
- Bonus
- Benefits
- Equity
Workplace
- This role is primarily on-site and supports facilities throughout the assigned region.
- Regional travel is expected at approximately 20%, with frequency adjusted for site needs, projects, incidents, and team development.
- The role may operate in office, engineering, manufacturing, warehouse, hangar, laboratory, construction-adjacent, or secure environments, as applicable.
Skills
- HVAC
- Electrical
- Plumbing
- Fire And Life Safety
- Access Control
- Computerized Maintenance Management System
- Integrated Workplace Management System
- Building Management System
- ICD 705
- OSHA 30
- LEED
- CFM
Show all 14 skills
- FMP
- SFP
