Product & Technical Communications
New York · Remote · Full-time · Remote · Posted Oct 13, 2026
At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- New York · Remote
About ElevenLabs
- ElevenLabs is an AI research and product company transforming how we interact with technology.
- We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
- We have expanded from voice into three main platforms:
- - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- - ElevenAPI gives developers access to our leading AI audio foundational models.
About the role
- Develop and articulate our long-term vision for the future of human-AI interaction and what we are building for developers and businesses.
- Shape the narrative around our products, connect capabilities to emerging needs and trends, and lead storytelling and communications for top-tier product launches.
Responsibilities
- Developing and articulating our long-term vision for the future of human-AI interaction, and what we’re building for developers and businesses.
- Shaping the narrative around our products (in particular ElevenAgents), connecting our capabilities to emerging needs and trends in the wider world.
- Leading storytelling and communications for top tier product launches, in partnership with product marketing, and running campaigns between launches to demonstrate the value our platform delivers.
- Owning our security, privacy, and safety communications, including managing incident responses as part of a cross-functional team.
- Producing superb written materials that advance our product story – including keynotes, talk tracks, social posts, and press releases – and creating scrappy product demos to show our technology in action.
- Building the profile of our technical and product leadership, developing novel points of view, and supporting them with media, social, and event appearances.
- Nurturing relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who shape developer and enterprise buying decisions.
Requirements
- Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
- A record of leading significant launches, and running effective product campaigns in between them.
- Exceptional writing across different formats, with a talent for turning complex, technical topics into sticky narratives.
- Experience working with security, safety, and engineering teams, and managing incidents.
- Deep understanding of the independent media landscape and good relationships with some of the most influential commentators.
- A track record of excellence, be that building products, running superb campaigns, or some other entrepreneurial endeavor.
Benefits
- Annual discretionary professional development stipend
- Annual discretionary social travel stipend
- Annual company offsite
- Monthly co-working stipend for those not located near a main hub
Workplace
- Role is remote-first, can be executed from anywhere on the US East Coast
- Option to work from the New York office
