Professional Services Consultant
Texas - Remote · US CENTRAL · US WEST · US EAST · Full-time · Remote · Posted Sep 28, 2026
At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Texas - Remote · US CENTRAL · US WEST · US EAST
About the role
- The Professional Services Consultant serves as a subject matter expert guiding clients through the integration, deployment, and management of the Illumio product suite.
- This role involves acting as a trusted advisor, managing project timelines, and collaborating with internal teams to ensure successful platform implementation.
Responsibilities
- Act as a trusted advisor for clients assisting with the integration of Illumio into their environments.
- Manage deployments and upgrades of the Illumio platform by coordinating timeframes and resources.
- Conduct technical reviews and provide guidance on change preparation.
- Develop Illumio-specific API scripts to enhance service deployment, monitoring, and management.
- Provide best practices, documentation, and recommendations for optimizing Illumio usage.
- Prepare and maintain project documentation throughout the engagement.
- Collaborate with IT Security, Security Tooling, and Security Operations teams.
- Monitor and troubleshoot the Illumio deployment to address anomalies and performance issues.
- Serve as the primary interface between client teams and Illumio’s product and support teams.
- Conduct knowledge transfer and training sessions for client teams.
Requirements
- 3 plus years of consulting or advisory experience.
- Strong experience with Linux (CentOS/Red Hat) and Windows Server platforms.
- Experience with cloud computing service provider models (AWS, Azure, GCP, OCI).
- Experience with container platform architecture (Kubernetes, Openshift).
- Experience with automation and scripting tools (Bash, Python, Ruby, Chef, Puppet, Ansible).
- Expertise in networking concepts including network flows, protocols, and application security controls.
- Client-facing skills including conflict resolution and project management experience.
- Excellent communication skills with the ability to tailor messages to different audiences.
- Broad understanding of IT infrastructure.
- Ability to quickly assimilate new product knowledge and apply it in customer environments.
Preferred qualifications
- Project management experience
Workplace
- Remote USA
- Willingness to travel to HQ in Silicon Valley for product training and knowledge development.
Skills
- Linux
- CentOS
- Red Hat
- Windows Server
- AWS
- Azure
- GCP
- OCI
- Kubernetes
- Openshift
- Bash
- Python
Show all 15 skills
- Ruby
- Chef
- Ansible