At a glance
- Workplace
- Onsite
- Location
- Atlanta
- Salary
- USD 40,000-60,000
About the role
- As the Receptionist at PrizePicks, you will be the face of our organization, responsible for creating a warm, professional, and secure first impression.
- In this role, you will manage front desk operations, support day-to-day office needs, and help bring our in-office events to life, including occasional on-site, day-of support outside standard hours.
- This position is in-office, at the reception desk, five days a week.
Responsibilities
- Access Control Monitor and manage entry to the facility and verify visitor credentials in alignment with building and company security protocols.
- Visitor Management Greet and assist guests, new hires, employees, and vendors, ensuring a seamless and welcoming experience from arrival to departure.
- System Administration Manage guest check-ins using the Envoy system and use the Prism system to communicate with building security and submit facility-related requests.
- Emergency Response Act as the first line of response in emergency situations, following company procedures to maintain safety and coordinate with the security team.
- Mail & Shipping Management Receive, sort, and distribute incoming mail and packages while preparing and coordinating outgoing shipments.
- Office Administration Support day-to-day office operations, including supply and inventory ordering, vendor and facilities coordination, meeting room upkeep, and ad hoc scheduling.
- Event Support Assist with the planning and day-of execution of in-office events and offsites, including room setup, vendor check-in, catering coordination, and on-site troubleshooting.
- Collaboration with Security Personnel Maintain communication with building and internal security teams to ensure a secure environment.
- Customer Service Excellence Represent PrizePicks' culture with professionalism and enthusiasm, ensure lobby monitors are updated daily, and keep the lobby area presentable.
Requirements
- 2-3+ years of experience in a receptionist, administrative, or front office role
- Proficient with front desk systems such as Envoy and Prism or similar platforms
- Strong communication and interpersonal skills
- Exceptional organizational and multitasking abilities
- Proficient using Slack and Google products
- Calm and confident under pressure with a proactive approach to problem-solving
- Passionate about people, culture, and creating a positive work environment
- Willing and able to work occasional evenings or weekends on-site to support company events
- Capable of lifting and transporting up to 20 pounds, including office equipment, packages, or event setup supplies
- Must be authorized to work for any employer in the U.S.
Preferred qualifications
- Experience working in a high-security environment is a plus.
- Event coordination or hospitality experience is a plus.
Benefits
- Company-subsidized medical, dental, & vision plans
- 401(k) plan with company match
- Annual bonus
- Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
- Generous paid leave programs, including 16-week paid parental leave and disability benefits
- Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
- Company-wide in-person events and team outings
- Lifestyle enhancement program
- Company equipment provided (Windows & Mac options)
- Annual performance reviews with opportunities for growth and career development
Workplace
- This position is in-office, at the reception desk, five days a week.
- Occasional evening or weekend on-site support is required for events, compensated as overtime in line with PrizePicks policy.
Skills
- Envoy
- Prism
- Slack
- Google Products
