Relationship Manager
Taguig, Philippines · 7-10 years experience · Hybrid · Posted Oct 1, 2026
At a glance
- Experience
- 7-10 years experience
- Workplace
- Hybrid
- Location
- Taguig, Philippines
About the role
- Ninja Van is seeking a Relationship Manager to manage and grow relationships with key corporate clients in Taguig, Philippines.
Responsibilities
- Manage and grow relationships with key corporate clients.
- Drive client retention, account growth, and revenue.
- Identify and develop upselling and cross-selling opportunities.
- Build strong relationships with key client stakeholders and decision-makers.
- Lead client meetings, business reviews, and account discussions.
- Work with internal teams to resolve client concerns, service issues, and escalations.
- Monitor account performance, service levels, claims, and billing.
- Coordinate with Sales and Operations teams on client onboarding and business opportunities.
- Provide account updates, performance reports, and recommendations to management.
- Coach and support Relationship Executives in managing client accounts.
Requirements
- Bachelor's degree in Business, Marketing, Sales, or a related field.
- 7–10 years of experience in Account Management, Relationship Management, Sales, or Business Development.
- Proven experience managing major or enterprise corporate accounts.
- Strong experience in client retention, upselling, cross-selling, and account growth.
- Experience working with senior-level clients and cross-functional teams.
- Strong communication, negotiation, and relationship-building skills.
- Strong analytical and problem-solving skills.
- Comfortable working in a fast-paced and highly collaborative environment.
Preferred qualifications
- Background in logistics, supply chain, e-commerce, retail, or related industries is preferred.
- Experience coaching or mentoring team members is a plus.
