At a glance
- Experience
- 2+ years experience
- Location
- Bangalore
About the role
- Rubrik is looking for an experienced Renewal Specialist for the US/AMER Region based out of the Bangalore office.
- The Renewal Sales Specialist will own and manage a renewal book of business for existing customer accounts across US and EMEA regions, ensuring successful and on-time renewals.
Responsibilities
- Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.
- Responsible for negotiation and driving incremental standard uplift on renewals.
- Own, manage and review current & upcoming renewal pipeline periodically in CRM.
- Conduct product usage & account review for customers and coordinate internally with Sales, Support & Customer Success teams to help mitigate renewal risk.
- Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date.
- Proactively manage individual forecast for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM.
- Maintain healthy pipeline hygiene for CQ +1 & monthly linearity.
- Work in close coordination with Account Executive on Upgrade+Renewal Opportunities.
- Consult with partners and customers to resolve questions or challenges while leveraging the Account Manager and other internal teams as needed.
- Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners.
Requirements
- 2+ years of experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
- Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
- Experience working in Cloud Data Management & Security
- Excellent English communication skills (written and verbal)
- Bachelor's degree in any discipline
- Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements
- Must be a self-starter with the ability to work independently or in a team environment
Workplace
- Based out of the Bangalore office
Skills
- CRM
- SaaS
- Cloud Data Management