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Sales Development Rep

SonicWall

Remote, Costa Rica · Costa Rica - Remote · 2-4 years experience · Remote · Posted Oct 6, 2026

At a glance

Experience
2-4 years experience
Workplace
Remote
Location
Remote, Costa Rica · Costa Rica - Remote

About the role

  • The Sales Development Representative (SDR) drives revenue growth by identifying, engaging, and qualifying prospective customers to generate high-quality Sales Accepted Leads. This role involves collaborating with sales and marketing teams to schedule meetings and product demonstrations while maintaining accurate CRM data.

Responsibilities

  • Identify, research, and target potential clients across designated industries.
  • Engage prospects through phone, email, and social platforms.
  • Conduct initial outreach and assess prospects based on qualification criteria.
  • Understand customer challenges and determine alignment with cybersecurity solutions.
  • Partner with sales and marketing teams to maintain a consistent flow of qualified leads.
  • Maintain accurate and timely updates in CRM systems for leads and opportunities.
  • Schedule qualified meetings and product demonstrations for sales representatives.
  • Provide context and insights to ensure effective lead handoff and follow-up.
  • Meet or exceed weekly and monthly performance targets for outreach and meetings.
  • Stay informed on cybersecurity trends and participate in ongoing sales training.

Requirements

  • 2–4 years of experience in sales development, lead generation, or similar roles.
  • Strong verbal and written communication abilities.
  • Understanding of prospecting, qualification, and meeting-setting within a sales cycle.
  • Demonstrated ability to meet or exceed activity and pipeline metrics.
  • Self-motivated, proactive, and goal-oriented mindset.
  • Bachelor’s degree in business, Marketing, Communications, or related field, or equivalent practical experience.

Preferred qualifications

  • Experience within cybersecurity, technology, or B2B environments.
  • Experience with outbound phone engagement, including high-volume activity.
  • Exposure to cybersecurity solutions.

Workplace

  • Remote position based in Costa Rica.
  • May be aligned to U.S. time zones (Eastern, Central, Mountain, or Pacific).

Skills

  • Salesforce
  • HubSpot
  • CRM
  • Lead Generation
  • Prospecting

SonicWall

Sales Development Rep

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