At a glance
- Workplace
- Onsite
- Location
- Chicago · US
About the role
- The Sales Development Representative (SDR) role is a customer-facing position focused on building a predictable sales pipeline by connecting prospective customers with Stripe. New hires participate in a Sales Development Associate program and Academy to build foundational sales skills and prepare for potential career advancement into Account Executive roles.
Responsibilities
- Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities.
- Book meetings with potential customers and pitch them on Stripe’s products.
- Develop relationships with prospects to uncover specific business needs through consultative questioning.
- Research and create compelling outreach materials for high-value prospects.
- Execute outbound sales outreach created by marketing using strategic messaging.
- Follow-up with potential customers who expressed interest to maintain a warm pipeline.
- Manage customer outreach and meet or exceed Service Level Agreements (SLAs).
- Update activity and contact information within Salesforce to support reporting.
- Collaborate with Marketing to provide feedback on targeting, messaging, and campaign effectiveness.
Requirements
- Superior verbal and written communication skills in both English and Spanish.
- A track record of top performance or prior success in academic, extracurricular, or professional endeavors.
- Self-starter who is highly motivated and able to operate effectively and autonomously.
- Ability to work in-office three to four (3-4) days per week in the Chicago office.
Preferred qualifications
- Professional experience in a sales, customer service, or fast-paced professional environment.
Workplace
- This is an in-office position based in Chicago, IL.
- Requires in-office participation 3-4 days per week.
Skills
- Salesforce
- Cold-calling
