At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About the role
- The Sales Engineer - Commercial acts as a dedicated solutions and program partner for the Commercial segment, bridging the gap between customer operational realities and the PermitFlow platform. This role consolidates complex permitting, billing, and enablement tasks to allow Account Executives to focus on sales cycles. You will own solution design, program management, and customer enablement end-to-end to drive successful deployments and account expansion.
Responsibilities
- Serve as the permitting subject-matter expert across sales cycles and pilots, engaging with expediters, architects, civil engineers, and GCs.
- Map current-state commercial permitting workflows and design configurations that align platform capabilities with customer goals.
- Manage live pilots and accounts by running internal syncs, triaging risk, and holding stakeholders accountable to deadlines.
- Produce regular program reporting against KPIs to provide customers with visibility into status and value.
- Act as the billing and accounting liaison to resolve friction regarding invoices, payment timing, and pass-through fees.
- Onboard and train third-party stakeholders and internal client departments on the PermitFlow platform.
- Create scalable enablement assets such as AEC playbooks, report templates, and training materials.
- Collaborate cross-functionally with Product, Implementation, Operations, and Customer Success teams.
Requirements
- Deep understanding of commercial construction, permitting, or pre-construction workflows.
- Proven experience in mapping customer processes and designing scalable solutions for multi-scope programs.
- Strong program and project management skills with the ability to drive accountability across third parties.
- Experience supporting sales teams through discovery, scoping, and solution validation.
- Ability to teach diverse stakeholders and build scalable training content.
- Capability to translate complex operational realities for executive audiences.
- Ability to work fluidly across Sales, Product, Operations, Implementation, and Customer Success.
- Builder mentality with the ability to create structure and process from scratch.
Benefits
- Competitive salary
- Meaningful equity
- 100% company-paid base medical, dental, and vision coverage
- Healthcare FSA
- 401(k) savings plan
- Unlimited PTO
- Paid family leave
- Home office & equipment stipend
- Daily in-office lunch and dinner provided
- Commuter benefits
Workplace
- Remote
Skills
- Permitting
- Pre-construction Workflows
- Program Management
- Solution Design
- Customer Enablement
